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Frequently Asked Questions

shipping 

As soon as a customer places an order, it goes immediately to Graphic Dimensions print lab for processing.  Completion times will be based on the order in which the print order is received.  Once the order is completed, it will be shipped directly from their facility and shipped to your residence.  Shipping fees  (if applicable) will be added upon checkout based on size and type of media selected.

FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.


What is your Policy on Returns/Exchanges/Refunds?

Due to the fact that the product/s that are being purchased can be seen visually, and accompanied with wall tools for greater visual perception in your home, only items that are damaged will be replaced, but they must be returned at the buyers expense for inspection before a replacement is sent to the customer.

Our policy here at MDBrown Photography is to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact me at mdbrownfineart@gmail.com, and include your order number and a brief description of what’s going on. I will then contact you to see how I can help resolve the issue.

Note: There’s a 15% restocking fee that is applied for any order canceled or exchanged.


How can I keep up with your new work?

Please sign up for my newsletter and be sure to follow me on Facebook and Instagram for new images being added to my site.


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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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